Refund
Now it's our turn!
We check the validity of your return or complaint. In the event of a valid return, we will immediately refund the purchase price. The refund will be made using the same payment method you used for the original purchase.
Average refund time depending on payment method:
Credit card: 2-3 working days
PayPal: 2-5 working days
Google Pay: 2-5 working days
Klara: 2-3 working days
Please note that in exceptional cases the refund can take up to 14 days, depending on the payment service provider. However, you can rest assured that you will receive your money. During this time you don't have to worry about anything.
If the return or complaint is rejected, we will contact you.